General support
In-app help and messaging are the fastest way to reach our team about bookings, payouts, and account access.
Contact
Support & inquiries
Use the BLEU app for trip changes, receipts, and in-journey issues. For policy, privacy, accessibility, or legal requests, contact us through the channels below. We respond as required by applicable law.
Message our team at (954) 451-9738 using the green WhatsApp button at the bottom of the page for quick questions about bookings and the platform.
Safety
For urgent on-water safety matters, contact local emergency services first, then notify BLEU through the app when it is safe to do so. See also our safety overview.
Privacy & legal
Privacy rights requests and legal notices should identify your account and jurisdiction. We may require verification before processing. Review our Privacy Policy for categories of data we process.
FAQ
Support FAQ
How can I contact BLEU about a yacht booking?
Use in-app support or WhatsApp for the fastest response on booking questions, schedule changes, and trip assistance.
Who should I contact for urgent on-water safety issues?
Contact local emergency services first for urgent safety situations, then notify BLEU support when it is safe to do so.
Can I request help with account or payment issues?
Yes. BLEU support can assist with account access, receipts, and booking-related payment questions through official support channels.